Our mission is to provide cruise industry personnel and aspiring candidates with the professional knowledge, practical training, and multicultural skills necessary to succeed in today’s highly competitive business environment.
To realize this mission we champion these core values and guiding principles:
To motivate, educate, inspire and be passionate in meeting our goals
To use our education and experience to help the cruise industry to maintain and exceed its outstanding standard of excellence
To promote diversity and understanding among people working in the cruise industry
In the last years the number of cruise ships has increased dramatically and the total beds available have more than doubled thanks to the increased capacity of new ship buildings often carrying more than 4000 passengers.
The need to man all these ships with professional and skilled crew has increased accordingly, and the task of hiring supervisors and crew for cruise ships has become one of the most demanding and expensive challenges in the business.
Newly recruited personnel selected from worldwide sources are very often sent onboard without the required training and/or information about working on a cruise vessel. Consequently their high turnover level is costing the cruise lines millions in unsatisfied passengers, lack of repeat business and additional expenses in staffing.
Training is therefore one of the best solutions to prevent the problems mentioned above and to effectively prepare candidates to work on cruise ships, either in entry level positions or in supervisory roles.
Providing the right training, however, is not easy in the cruise industry. The great majority of seamen come from many different countries worldwide where even if basic preparatory training is provided it rarely meets the high standard required by modern cruise ships.
For this purpose the Maritime Holdings Group created a number of training programs on key cruise industry subjects designed for entry level and supervisory candidates.
Some of these training programs are conveniently available online, thus providing maximum flexibility to the users, and moreover have been already successfully tested by a number of cruise ship operators.
In addition to the online programs we offer the following training modules aimed to assist people interested in working on cruise ships, as well as cruise lines wishing to improve the performance of shipboard personnel through empowerment and delegation:
Shipboard Training Programs
- Standard Operating Procedures Manuals
- Corporate Seminars
- Ship Sanitation
- S.T.C.W. (Standards of Training, Certification and Watch keeping)